PRIVACY POLICY

Effective Date: Jan 1, 2025

At Tropical Plant Shop we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
- Payment Information: Payments are processed securely through trusted third-party providers (e.g., Venmo, PayPal, Zelle). We do not store your full payment details.
- Automatically Collected Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site using cookies and other tracking technologies.
- Marketing and Communication Preferences: Information about how you prefer to receive marketing and other communications from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

- Order Processing: To process, fulfill, and ship your orders, and communicate about your purchase.
- Customer Support: To respond to inquiries, provide assistance, and resolve issues.
- Marketing & Promotions: To send you newsletters, promotional offers, and updates (only if you’ve opted in). You can unsubscribe at any time.
- Improve Our Services: To analyze site usage and improve our website, products, and customer experience.
- Legal Obligations: To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

- Service Providers: We share information with trusted third parties who perform services on our behalf (e.g., payment processors, shipping carriers, marketing platforms like Meta).
- Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of [Your Shop Name], our customers, or others.
- Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption and secure payment gateways to protect sensitive data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

- Access & Update: You can request to access, correct, or delete your personal information at any time by contacting us at [Your Contact Email].
- Opt-Out: You can unsubscribe from our marketing emails by clicking the unsubscribe link in the email or contacting us directly.
- Cookies: You can control cookies through your browser settings, but disabling them may affect your user experience.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized ads through platforms like Meta. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the effective date at the top of the policy. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Tropical Plant Shop LLC
Email: tropicalplantshopllc@gmail.com